Have questions, feedback, or feature requests? We'd love to hear from you.
For general inquiries, support, or feedback:
Info@shadocode.comWe typically respond within 24 hours
Pipeline users can message us directly from the app. Go to Profile > Message Developer to send us your thoughts!
We're a small team, but we respond to every message. Typical response time is 24-48 hours during business days.
We believe the best features come from real users. When you submit a feature request and we implement it, you'll receive 3 months of Pro access absolutely FREE!
Tell us what feature you'd love to see
If it's a great fit, we'll implement it
3 months of Pro features, on us!
Email us at support@shadocode.com with details about the bug, including what you were doing when it occurred, your device model, and iOS version. Screenshots help a lot too!
All purchases are processed through Apple's App Store. To request a refund, visit reportaproblem.apple.com and follow Apple's refund process.
We love feature requests! Email us or use the in-app messaging (Profile > Message Developer). If we implement your idea, you'll get 3 months of Pro access free!
Yes! We respond to every support request. Email us at support@shadocode.com and we'll help you out as quickly as possible.
We're a small indie studio, but we're always interested in hearing from talented developers and designers. Send us your portfolio and let us know what you're passionate about building!